Past Conference Speaker Presentations

2019 – KRISTIN DUNNE – Tourism Bay of Plenty

2019 – LIZ WARD – Your Guests are Controlling You Marketing Message

2019 – MATT SYKES – What do Traditional Chinese Medicine, an Awe-Inspiring English Garden and Icelandic Hot Springs Culture Have to do With Victoria’s Tourism Future?

2019 – TAMIE MATTHEWS – The Hidden Cost of Direct Bookings

2019 – SOLENE ANGLARET – How to Make the Most of Your Partnerships With OTAs

2018 – ANNE HARDY – Tourism Tracer

2018 – CAROLYN CHILDS – Trends & Disruption

2018 – CAROLYN MILLER – Influencer Marketing

2018 – JESSE DESJARDINS – Getting Bookings

2018 – JESSE DESJARDINS – The Guest Experience Map (Workbook)

2018 – JESSE DESJARDINS – The Guest Experience Map

2018 – JOHN O’SULLIVAN – The Tourism Opportunity for Australia

2018 – MARK MEZZAPELLI – Using Visual Content for Maximum Effect

2018 – MARTIN ENAULT – C2

2018 – MATT SYKES – Beyond Sightseeing

2018 – MELANIE DE SOUZA – Tourism Potential of New Melburnians

2018 – NICK HEATH – Turning Mobile Tourists into Paying Customers

2018 – SHAE KEENAN – Finding pace: The Melbourne Opportunity

2018 – SUE & GREG O’DONOGHUE – The Green Olive at Red Hill Story

2017 – Success through embracing change – Lorraine Golightly, BIG4 Beacon Resort

2017 – Driverless vehicles – Marcus Burke, National Transport Comission

2017 – Facebook and tourism, where to next? Paul McCrory, Facebook

2017 – Industry Update – Matt Jackson, Parks Victoria

2017 – Growing the appetite for Australian tourism – Karen Halbert, Tourism Australia

2017 – Visitor Economy update – Nicki Kenyon, Visit Victoria

2017 Breakout: Indigenous culture into visitor experience – Damein Bell from the Gunditjmara People and Rachel Donovan, Insight Communications

2017 Breakout: Is 95% of your social media a waste of time? – Steve Vallas, Chunky Media

2017 Breakout: Accessible Tourism; Far from Niche – Michael Wells & Dianne Holbury – Ripples N Tonic

2017 Breakout: The sharing economy – Ashlee Kay, Peninsula Hot Springs

2017 Breakout: Tourism Tracer – Anne Hardy, Tourism Research and Education Network

2017 Breakout: The visiting friends & relatives market – Nick Heath, Pace Advertising, Marketing & PR

2016 Keynote – Steve Sammartino

2016 – Micro Moments and the Changing Consumer Experience – Dougal McKenzie, Google Australia

2016 – The Social Media Evolution – Sam Mutimer, Thinktank Social

2016 – What TripAdvisor knows, that you don’t know – Jessica Quinlan, TripAdvisor

2016 – Case study: Margot Spalding, Jimmy Possum

2016 – Marketing Victoria’s Visitor Economy – Melanie de Souza, Visit Victoria

2016 Breakout: The next big change in Tourism technology – Rebecca King, KingThing Marketing

2016 Breakout: The Death of Trends – David Chalke

2016 Breakout: Recruitment is marketing your business – Jason Goldsmith & Bryan Petereit, Apply Direct

2016 Breakout: Understanding & satisfying today’s traveller – Hayley Harris, Tourism Australia

2016 Breakout: New opportunities in Regional Victoria – Brad Ostermeyer & Stan Liacos, Regional Development Victoria

2016 Breakout: Going Global – Australia’s new Free Trade Agreements – Shirley Ng & Olivia Bowden, Victorian Chamber of Commerce and Industry