Owner Operator, BIG4 Beacon Resort & Mud Day Spa
Lorraine Golightly is the enthusiastic owner-operator of BIG4 Beacon Resort Queenscliff and a leader in the industry for its customer service, its innovation philosophy, and its willingness to work collaboratively with all sectors of the broader tourism industry to grow tourism in both the local area and beyond.
She is passionate about running her resort-style holiday park with a sharp eye for detail, a continual focus on innovation and providing extraordinary “helpful” customer service to her guests.
Her knowledge and experience come from working with in her family’s business for 46 years, as well as representation on numerous tourism boards over the past decades. Her business is the proud recipient of over 55 tourism awards, including Victorian Tourism Award hall of fame in 2016 for Tourist and Caravan Parks.
Lorraine has the vision, drive and boundless energy to create change and initiate new pathways forward. This brave, bold approach gives her business a competitive marketing edge, not only in the caravan industry but in the wider tourism accommodation market.